Using the Authentication Prompt

The authentication prompt lets you choose how to verify your identity each time you log in.

Supported Browsers: Chrome, Firefox, Safari, Internet Explorer 8 or later, and Opera.

Select which phone to use and then choose your authentication method.

Method Description
Duo Push Pushes a login request to your phone or tablet (if you have Duo Mobile installed and activated on your iPhone, Android, or BlackBerry device). Just review the request and tap Approve to log in.
Phone call Authenticate via phone callback.
Passcode

Log in using a passcode, either generated with Duo Mobile, sent via SMS, generated by your hardware token, or provided by an administrator.

Click Send SMS passcodes to get a new batch of passcodes.

If your administrator has enabled the Duo self-service portal you can also add, update, and remove authentication methods by clicking the Manage Devices button.